Service & Customer Service

Our kitchens from gastro total are designed to keep you satisfied for a long time; preferably for the entire life of a commercial kitchen. Unplanned downtimes are not an option for us. That is why it is important for us to continue to be your partner in your commercial kitchen, even after planning and installation.

Our service hotline is available around the clock, 365 days a year, so that you can get help from us in an emergency both on the weekend and on a public holiday.

Planned maintenance extends the life of your kitchen appliances. Our service team consists of experienced electricians, mechatronics engineers and refrigeration technicians. They are regularly trained by the leading manufacturers of the kitchen appliances we install. Whether refrigeration, thermal, dishwashing or small appliances, we can therefore guarantee a long-term maintenance plan or short-term repairs for all our appliances at any time.

Our 12 locations in Germany and Austria enable comprehensive care in the event of an emergency.

Scheduled maintenance extends the lifespan of your kitchen appliances. Our service team consists of experienced electricians, mechatronics technicians, and refrigeration specialists. They receive regular training from leading manufacturers of the kitchen appliances we install. Whether it’s refrigeration, thermal equipment, dishwashing technology, or small appliances, we can always guarantee a long-term maintenance plan or short-term repairs for all our devices.

We specialize in devices of these brands and our technicians receive regular training for them:

Rational, Elro, Berner, Convotherm, Electrolux, MKN, Hobart, Meiko, Winterhalter, Colged, Rieber, B.Pro, Temp-Rite und weitere…