We are pleased about the successful re-certification audit according to the ISO 9001 quality guidelines by the German Quality Management Academy GmbH, Graben. Our company and all subsidiaries fully meet the requirements.
An ISO 9001 certification is of great importance to our company, as it demonstrates a globally recognized quality management system. It signals to customers and business partners that we are capable of consistently providing high-quality products or services. Additionally, the certification promotes internal efficiency by clearly defining and continuously improving processes. It builds trust, strengthens competitiveness, and can facilitate access to new markets, as many tenders or business partnerships require ISO 9001. Internally, it also motivates our employees through structured processes. Overall, the certification is a key factor in our sustainable success and customer satisfaction.
“We are proud to have met the high demands of ISO certification. It is also proof that our customer promise of providing excellent quality is not just empty words, but that we truly live up to it. This commitment applies to our entire range of services offered to the customer, who receives high-quality professional kitchens and other gastronomic facilities from a single source: from concept, planning & project execution, to our own stainless steel manufacturing, where we produce custom-made furniture, refrigeration units, and stove systems, to assembly and customer service. With over 20,000 service calls a year, we quickly and efficiently maintain and repair devices with a customer-oriented approach. We place great importance on direct decision-making paths and ‘handshake quality’ because only then does collaboration become enjoyable and run smoothly,” explains Thomas Förch, Managing Director of gastro total Deutschland GmbH, outlining the company’s concept.
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